ASRC Cleaning is able to provide cleaning services (regular and deep-cleans) to all domestic and commercial customers, in line with the Victorian Government’s COVIDSafe Settings guidelines.

All cleaning services provided by ASRC Cleaning are subject to a COVIDSafe Plan to ensure all customers and cleaning staff are kept safe and risks are effectively managed.

COVIDSafe Cleaning Plan & Our Mutual Responsibilities

As per our COVIDSafe plan, ASRC Cleaning has taken the following measures to keep our cleaners and customers safe:

  • ASRC Cleaning is following the requirements outlined under the Victorian Government's vaccine mandate. Information regarding the mandate can be found here. All of our team have had their 3rd COVID 19 vaccine.

    If you would like information regarding your cleaner's vaccine status, please get in touch with us via cleaning@asrc.org.au and we can provide you with this information.

  • Cleaners must wear PPE (masks and gloves) and practice frequent hand hygiene whilst at customers’ homes;

  • It is recommended that ourcCleaner’s practice physical distancing (1.5 metres) while in customers’ homes or offices

  • All cleaners have been certified in COVID-19 Infection Control Training;

  • We regularly communicate with our cleaners regarding their health and the importance of getting tested and seeking further medical advice if they feel unwell; and

  • Cleaners are aware that they are not to attend work if they display any COVID-19 symptoms. ASRC Cleaning provides Paid Pandemic Leave for staff who are unwell, undergoing testing or have COVID-19 so that no staff member is inclined to go to work if they are unwell, or goes without a stable income during their period or isolation

We recognise that getting through this is a team effort, and so we kindly ask our customers to also take some precautions:

  • Keep at least 1.5 metres distance between you and the cleaner at all times where possible.

  • Wear a mask as an extra safety measure.

  • If you or someone in your home is experiencing COVID-19 like symptoms, please notify us immediately so we can cancel your upcoming bookings.

  • If you or someone in your home has tested positive for COVID-19 and your cleaner has recently completed a service at your place, please notify us immediately so we can notify your cleaner to get tested.

  • Please provide disposable paper towels for wiping and bleach or chlorine-based cleaning products (if comfortable to do so) as these are the most effective disinfectants (please note, this does not apply to End of Lease services for which we provide cleaning products and equipment. This only applies to Standard and Spring Clean services).

If you have any questions or concerns regarding any of the information above please contact us via email at cleaning@asrc.org.au or call us on 03 9274 9880.

Thank you for your continued support.